Privacy & Data Protection

Refund Policy

Due to the digital nature of Pi (instant download and use), all sales are final.

We stand behind the product and will gladly assist with any technical issues to ensure you can use Pi successfully.

5-Year Access Guarantee

Purchasers of the Pioneer Special receive guaranteed access to Pi for 5 years from the date of purchase. This includes all updates and improvements released during that period.

After 5 years, continued access may require a new purchase or subscription at the then-current rate.

Disclaimer & Liability

Pi is provided "as is".

By purchasing and using Pi, you acknowledge and agree that you install and use the software at your own risk.

We are not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use Pi, including but not limited to:

  • Loss or theft of your device
  • Data loss or corruption
  • Any actions taken (or not taken) based on Pi’s suggestions or outputs
  • Any consequences resulting from permissions you grant to Pi

You accept 100% responsibility for how you use Pi and for any outcomes that result from its use. If you are not fully comfortable managing a local AI assistant, please do not install it.